AgileCamp Silicon Valley 2016

We will be covering the outline of the Design for Delight process including customer driven innovation, deep customer empathy, go broad to go narrow and rapid experiments with customers. We will also walk through an example of how we applied the D4D process to solve a key customer problem for our internal Agile program, i.e. eating our own dog food.
There are three equally sized sections; overview of D4D, exercise and example of D4D application.